© Copyright 2019  zentaimprints | Zenta Zebergs | Bundanoon | Southern Highlands | Artist  | ABN 27 793 023 173

Terms & Conditions

Payment
To place an order it is very simple. Just click on an item and then when you are on the product page just click 'add to cart'. Once you have shopped for all your items you can click on the shopping bag in the top right hand corner where it will take you to a new page to process payments and postage details.

 

Prices for our products are subject to change without notice.


We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

All prices are in Australian AUD

 

Out of Stock Items

Please be advised that due to the ‘made by hand’ nature of zentaimprints printing & production, in the event of out of stock items, please allow up to 2 weeks wait-time for supply of orders (in addition to international or domestic mailing time).  We thank you for your patience.


Shipping
All orders are shipped using Australia Post. Shipping costs are a flat rate and will be added to the order total before checkout. Orders are dispatched within 2 business days and can take between 2 - 7 business days. International shipping times depend on the delivery destination. We do not have any means to calculate the duration.

To ensure that your package is properly delivered and you receive shipment within the time frame being published, please make sure your address is fully entered and correct.

In the case of entering an incorrect shipping address, please contact us ASAP. We will do our best to fulfill your request and change the address. If we are unable to, we do not take responsibility for the incorrect information.

Rates

 

GiftCard Packs (per GiftCard pack)
 

Within Australia - $5

T-Shirts (per T-Shirt)

 

Within Australia - $5


Prints (per Print)
 

Within Australia - $5
 

INTERNATIONAL SHIPPING

For shipping outside Australia please use the Contact form  for more information and to arrange postage.

Buyers are responsible for any customs and import taxes that may apply.

Care is taken to pack your goods in a way to ensure they reach you in perfect condition. All orders available from stock should be shipped within 2 working days, once payment has been received / cleared.  All efforts are made to ship everything as soon as possible.


Secure Ordering & Payment Options
When purchasing from zentaimprints payments can be made through PayPal or Online Direct Transfer. Card details are transmitted through a secure server. Card data is not hosted by zentaimprints after processing.

Returns

 

Refund Policy

Please choose carefully as we do not accepts returns or exchanges due to change of mind.

 

If an item appears to be faulty please contact us ASAP via the page stating the issue.

Returns are to be sent to the address below:

zentaimprints

ATTN: Returns

PO Box 385

Bundanoon
NSW 2578

AUSTRALIA

 

Buyer's are responsible for return shipping costs if returning item due to being faulty.


 

Privacy Policy
zentaimprints is committed to protecting the personal information of individuals. zentaimprints makes sure that practices in relation to personal information comply with the National Privacy Principles under the Privacy Act 1988 (the Act), which regulates, among other things, the collection, use, storage and disclosure of personal information.

Collection of Personally Identifiable Information
When you visit our web site we may collect the following information for statistical purposes:

  • the user’s server address and country of origin

  • the user’s top level domain name (eg. com., gov., etc) and internet service provider

  • date and time of access

  • pages accessed on our web site

  • type of browser being used

  • the previous site visited.

 
zentaimprints will not make an attempt to identify users or their browsing activities except where required by or under law.

 

Your e-mail address will only be recorded if you send us a message via e-mail. The e-mail address will only be used for the purpose for which it was provided.

zentaimprints does not provide any personal information provided by you to any third parties without your consent, except where we are legally compelled to do so.

Cookies
Cookies that are used in any part of the zentaimprints website will not be utilised for collecting personally identifiable information and will only be used for internal management purposes. Cookies are pieces of data stored on your hard drive containing information relating to your use of our site. Cookies can make web sites easier to use by storing information about your preferences on a particular site. Our web site makes very limited use of cookies.

Use of Information Collected
Because your privacy is important, we will not sell, rent or trade your personal information without your consent.

Security of Information
This web site has security measures in place to reasonably protect against the misuse of information under our control. Any access to, and use of, information is restricted to authorised staff.

There are risks associated with the transmission of information over the internet. If you use the internet to send us any information, including your e-mail address, it is sent at your own risk. zentaimprints can provide an alternative method of providing information if you wish to avoid any risk.

Access and Correction
The Act allows individuals the right to access personal information held about them.

zentaimprints will take reasonable steps to correct information about you where the information is not accurate or complete.


To find out more about your rights regarding privacy, you can:

  1. Contact us by email

  2. Visit the Privacy Commissioner’s web site at www.oaic.gov.au